Feedback to Terminologists
If the search is not successful there are a number of options, depending on the user authorization, for communicating this to the internal terminology team. Depending on the configuration in your company, some of these functions may not be available:
Term request
By clicking on the "Request new term" button you can send the requested term straight to the terminology team and start a workflow. If this has been configured in Task Settings, the terminologist will receive an e-mail and your request will go to the terminologist's request management screen for actioning.
Depending on the setup of the internal workflow, you will get prompt feedback about the term you need and you can incorporate it into your application and/or correct the term straightaway. For more information see The quickTerm Workflows.
Request an alternative term
This button is only available to you if the administrator has enabled it in Group management. In this case, you can request that an alternative entry is added to an existing one. The workflow is identical to that of term requests, however reference is made to a specific entry. The alternative term can therefore only be merged with an existing entry by the terminologist; it is NOT possible to save the alternative term as a new entry.
Logging Terms
quickTerm logs all unsuccessful searches. However, since there is also the possibility of a search being unsuccessful due to an error, you have the option to log the required term separately in a central search log by clicking on the "Log term" button. The terminology team will then work through these terms at regular intervals and, if necessary, add new terms to the database. In contrast to term requests, the log term feature does not start a workflow!
Feedback
By clicking on the "Send feedback" button you can send the terminology team feedback on a specific entry.
Change request
By clicking on the "Request change" button you can request changes to specific fields for the term. The terminologist will then review the suggested changes, and either apply them to the termbase, refer them to a specialist team, or reject them.
Translation request
By clicking on the "Request translation" button, you can request the translation of a term in a specific language and also submit a translation suggestion if you wish. The terminologist will then review the suggested changes, and either apply them to the termbase, refer them to a specialist team, or reject them.
Further information