Collaboration
Being a collaborative workflow system, quickTerm offers various means of communication between the participants of a workflow.
Comments and Questions (related to tasks or requests).
To support collaboration, users are able to call on the following functions within a workflow:
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- Queries
- By selecting "Question" and a direct recipient group you can send a question directly to a particular group. Note that only those groups are available which have been allowed to use the communication feature. Doing so not only adds the question to the respective task, but also creates a task for the recipient group. The response, which is provided as part of the new task, is also noted in the original task/request.
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- Comments
- By selecting the "Comment" option, a note is added to the respective task/request.
The information requests (and their responses) and comments can be seen by everyone involved in the workflow.
You can grant the recipient of the question write access to the task, depending on the kind of task. To do so, select “Grant write access”.
To send questions or comments, click on the "Send" button.
By selecting the check box “Display all comments to this entry” you can show all comments and questions which were made during all tasks related to this entry. This feature has to be enabled in the configuration.
Live chat
The Live chat function can be used to discuss tasks and requests with other quickTerm users.